Resources

Links to help you along with your journey

Resources

Book Brochure_ISO 9001 QMS_2nd edition

Four Pre-requisites for successful changes

Managing Diverse Behaviours of Meeting Participants

Rules of Brainstorming

The pathway to Quality _ New Book

Corrective Action Procedure

Consultancy and Training

Challenges of Changes

Force Field Analysis

Workplace Discipline

Customers and Market Focused Requirements

Workforce Focussed Requirement

Douglas McGregor's Theory X and Theory Y

Abraham Maslow Hierarchy of Needs and Quality improvement

Doing the Right Thing and Doing Things Right

Gemba Walk

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